The Home Depot Reviews Read Customer Service Reviews of www homedepot.com

Because of the weather they were not delivered until Nov 17th. I noticed there was a price change and chat online with customer services. They told me I was getting the price change and I assumed they were telling me the truth.

home depot customer complaints

2045 Home Depot reviews first appeared on Complaints Board on Jul 14, 2006. The latest review Checkout/employees was posted on Dec 11, 2022. The latest complaint Harassed by employee was resolved on Dec 06, 2022. Home Depot has an average consumer rating of 1 stars from 2045 reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet.

In store treatment was horrible and humiliating treatment

Well, I FINALLY got thru to the manager who made it clear that they could do nothing about the missing plate, and that I would have to do this ON MY OWN and AT MY EXPENSE! The people at the store just keep passing the buck on to someone else. I contacted Home Depot and was directed to Customer Service Specialist.

home depot customer complaints

Now showing up on Transunion as a late payment in December of... Please tell your employees to not harass people who choose to wear masks in public places. I have chatted with a rep from Home Depot and I was not able to see the # of days showing on his reply so i asked again if how... Furthermore, one of the employees was blindly swinging a lanyard full of keys, and either didn’t notice or didn’t care if others were around.

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The customer care representative estimates how long it is likely to take for Home Depot to resolve the issue. We ordered a power tool via Home Depot's online app. The FedEx driver decided to drop off his deliveries into a common stairwell in one of the buildings and did not inform the apartment management. Needless to say, our order never made it to us. We called Home Depot to inform them we never received the package and that the delivery driver had even admitted that he'd left them in a stairwell.

home depot customer complaints

The best information I received came from the third party delivery company itself. I wish I had their name so I could leave a rave review for their patience and kindness, unlike the disaster that is Home Depot. I've had good luck ordering from Home Depot and dealing with customer service for a wide variety of projects. Lumber is always better from a smaller and more expensive lumber yard. Buying premium vinyl tile was a roll of the dice since you can't really "see" the product which was not available in store.

Home Depot Complaints (contact Details, How To Make A Complaint + More)

Day of install, price changed that I was not aware of, installation stopped while I paid extra charge which I specifically asked about prior to purchase and was told "no charge". Management did refund $200 of the extra charge ($535) but after $6k plus...$200 is not much. Installer did best he could to ensure color was distributed thru out. It's been a nightmare from beginning to end.

home depot customer complaints

Thinking it was dirty, I got on my knees and cleaned them with soap and water and a microfiber towel. It wasn’t dirty but I also noticed a couple of chips. Got excellent service from Chris in Kelowna Home Depot to book a contractor for a shower install. 2nd contractor booked a date then called back to cancel 5 minutes later. The 3rd contractor Harding Services booked a date, never showed, never called.

Home Depot information: contacts, address, founders, CEO, services, and products

There are different rules on how to serve a company in each state so make sure you review the rules for serving that apply to you. In many states you will need to serve the “agent for service of process” that Home Depot selects in each state. This is usually a company or person that is authorized by Home Depot to receive lawsuit documents on its behalf. Home Depot's complaint department will be asked to respond within 14 days, and if a response is not received, a second request will be made. Home Depot provides that its customers have 12 months to use the products they buy. The only products that are returned to customers are the products they return.

home depot customer complaints

I will never order from them again and get treated so unprofessionally constantly delaying the delivery of both a refrigerator and stove for over 3 months . I took today off work and cleared a full fridge and waited from 3 -7 pm . I tracked the status and finally went from next delivery to rescheduled for the following Monday .

How to File a Complaint Against a Bank

4,153,130 reviews on ConsumerAffairs are verified. About a year ago I noticed credit score had gone down and discovered it was due to a late payment to Home Depot. I contacted Home Depot by phone and was assured I was never late with a payment, and they never had reported any such thing. Both Equifax and Experian removed it after I disputed.

The best way to figure out the right person to speak with is to make sure you know what product you need Home Depot for. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. The manager used the same pointless talking points indicating that on the small paint container it was stated that it is non-returnable. Well, it also says on the paint container that it is a "color match" . Now his attitude/kindness was literally the best part of the whole thing.

It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. In this article, we cover how to file a complaint against a bank and how to sue a bank. Always make sure to confirm with the court if there are any additional filings you need to complete and file after you have served Home Depot.

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