Read 495 Genuine Customer Reviews www homedepot.com

I was told that a plate would be mailed to me after a few weeks. I called the State licensing office, which referred me to Tri-City Licensing. I contacted them and they said the plate had been mailed to the West Richland store back in JUNE! I have been trying to get this store to do something about the missing plate for over FOUR MONTHS and I keep getting stonewalled. I left numerous telephone messages with the store manager that were not returned.

home depot customer complaints

People Clerk can only provide self-help services at your direction. People Clerk is not affiliated or endorsed by any government agency. Learn how to file a complaint against a company in California with different state, federal, and county agencies like the Department of Consumer Affairs. Prepare the lawsuit using the proper form, this is usually available for download on your local small claims court website.

Order / delivery

Ive lost over $500 in meat They just keep brushing me off. Well now I've contacted BBB and my attorney. I've been soo upset I'm a single mom and I can't afford to just buy a new fridge. You would be better off installing new cabinets than purchasing the cheap veneer sold for 16 plus thousand by Home Depot in my case. There is just way too much to list that went wrong and most likely not many will take the time to read everything.

home depot customer complaints

Complaints against Home Depot are usually closed within 30 business days. If you purchase something from the department, and encounter problems with it, here are certain ways to handle it. Home Depot has an extensive line of lawn and garden equipment at several of its stores.

Send a demand letter to Home Depot

The live chat, and other contact options, work for the same reasons the customer care email does, but they are less automated, and can be a little bit clumsier to use. In this way, if your problem with your manager is a legitimate one, the department will be able to help you resolve it. If you are a Home Depot employee and you have a problem with your manager, you should consider contacting the nearest HR department. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

home depot customer complaints

4,153,130 reviews on ConsumerAffairs are verified. About a year ago I noticed credit score had gone down and discovered it was due to a late payment to Home Depot. I contacted Home Depot by phone and was assured I was never late with a payment, and they never had reported any such thing. Both Equifax and Experian removed it after I disputed.

Sales receipt being emailed to the wrong person

He came within inches of hitting my 5-year-old son in the head with his keys. I had to loudly say something to warn him there were actually real people around. Has anyone witnessed what a lanyard of keys can do to a 5-year-olds face?

These ppl were rude, trash talking and careless without any manner!! When we called Home Depot and tried to address the issues, they couldn’t do anything. They just asked us whether we wanted to simply cancel our latest order. We are going to Lowes and other stores from now on. Last April I purchased a Karavan utility trailer from this store. As it is a vehicle, it must be registered with the State, and Home Depot sent in the necessary paperwork.

Delivery of a Garage Ready 14.2 cu. ft. Frost Free Upright Freezer in White

The best information I received came from the third party delivery company itself. I wish I had their name so I could leave a rave review for their patience and kindness, unlike the disaster that is Home Depot. I've had good luck ordering from Home Depot and dealing with customer service for a wide variety of projects. Lumber is always better from a smaller and more expensive lumber yard. Buying premium vinyl tile was a roll of the dice since you can't really "see" the product which was not available in store.

home depot customer complaints

Thinking it was dirty, I got on my knees and cleaned them with soap and water and a microfiber towel. It wasn’t dirty but I also noticed a couple of chips. Got excellent service from Chris in Kelowna Home Depot to book a contractor for a shower install. 2nd contractor booked a date then called back to cancel 5 minutes later. The 3rd contractor Harding Services booked a date, never showed, never called.

Are Complaints Taken Seriously at Home Depot?

A common complaint of shoppers has to do with billing issues. This could range from mispriced store products to being billed incorrectly for an online purchase, to other annoyances. Now I understand self-checkout is the way most stores are going. They were oblivious to the customers who were essentially doing the job they used to do before that burden fell to the customers.

home depot customer complaints

Once again that was THE OTHER employee who was working in lumber department. He was just standing there glaring at us, from a couple aisles down the ENTIRE time Adam helped me. Once again Adam is the most respectful kind employee I've ever had the pleasure meeting in ANY home depot. I got a great Experience and I will recommend for hassle-free service.

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